Sanya Nikolovski

• Managed mix of 14 tax credit and market-rate properties with 30 employees
• Provided overall direction and supervision of day-to-day property management with oversight responsibility for management of the properties
• Oversaw portfolio's operational and financial performance to ensure achievement of established objectives
• Understand all aspects of property operations including but not limited to leasing, marketing, reputation management, expense and revenue management, budgets, collections, delinquency, renovations, maintenance and capital plans
• Monitored and ensured adherence to all policies and procedures related to compliance with the Landlord Tenant Act, Section 8, Fair Housing practices, and funding sources such as Housing and Urban Development (HUD)
• Worked closely with Compliance department to ensure compliance issues are addressed in a timely manner

• Stabilized a 254 multi-family property from lease up
• Maintained consistent occupancy of 95% or better with average of 19 lease expirations per month
• Lead to tour of 71%. Tour to lease of 35%
• Piloted, tested, launched and troubleshot Yardi and RentCafe package from start to finish for company software transition
• Utilized full leasing cycle and coordinated move-in and move-outs for The Meyden
• Issued 3 day and 10 day legal notices when manager not on duty
• Assisted with deposit accounting and monthly delinquency management
• Managed the weekly market survey and attended weekly pricing call to strategize
the weekly goals when manager not on duty
• Managed weekly Market Survey of competitors
• Marketed the property by online and outreach marketing

• Met with prospective tenants to show apartment homes for 15 different properties, explain terms of occupancy, go over leasing options, and provide information about local areas
• Prepared lease and lease renewal paperwork for residents
• Maintained property marketing outlets
• Operated office equipment such as fax machines, copiers, phone systems and use computers for spreadsheet, word processing, Outlook, property management software (Appfolio) and other applications
• Greeted visitors or callers and handle their inquiries or direct them to the appropriate person according to their needs.
• Worked to increase resident retention by checking in regularly before and after they receive a renewal offer, and reminded them of renewal incentive offers.
• Completed forms in accordance with company procedures.

• Planed various projects
• Set deadlines for projects, delegate tots and coordinated workflow
• Finalized paperwork and pursued compliance with school guidelines

Projects: Retired CEO and Executive Chairperson of Esterline speaker event, international entrepreneur and owner of Japanese restaurant Kukai Ramen speaker event, introducing Business Leadership Institute speaker event